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Get answers to common questions, track your order, or reach our team directly — we're here for you.

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Enter your order number or tracking code to see your delivery status. You'll find these in your order confirmation email.

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Have a question that isn't answered below? We typically respond within 4 hours.

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We'll get back to you via email, usually within 24 hours.

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Reach us anytime at:

support@resilia.shop

FAQs

subscription & account

We make it easy! You can cancel anytime through Resilia® Portal, or just drop us a line at support@resilia.shop and we’ll take care of it for you.

Please include your order number or the email address used at checkout so we can locate your account quickly.

This can happen if an active subscription or saved payment method is still on file. No worries, you can manage or cancel through the Resilia® Portal, or reach out to support@resilia.shop and we’ll sort it out right away.

It may be linked to a different email or payment method. Try logging into Resilia® Portal with the email you used at checkout.

If it’s still not showing up, just reach out to support@resilia.shop and we’ll find it for you.

You can update your frequency, products, or shipping address anytime at Resilia® Portal. Or if you prefer, just email support@resilia.shop and we’ll happily make the changes for you.

Still working through your current supply? No problem! Skip your next shipment at Resilia® Portal, or let us know at support@resilia.shop and we’ll push your renewal date.

FAQs

Order & shipping

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping times depend on the method selected at checkout:

  •  Free Shipping: 2–4 business days
  •  Standard Shipping: 2–3 business days
  •  Expedited Shipping: 1–2 business days

Once your order has been shipped, you’ll receive a confirmation email with your tracking number and a tracking link. You can also use the order tracker on our help page.

Once your order has shipped, it can no longer be canceled or modified. If your order hasn’t shipped yet, contact us as soon as possible at support@resilia.shop and we’ll do our best to help.

Yes, we offer international shipping. Please note that for orders outside the US, shipments are fulfilled through our logistics partner, which may result in shipments originating from a different location. Delivery times for international orders may vary.

All US orders ship from the US, and our products are manufactured here. International orders may ship through an international logistics partner for faster delivery. If you’re a US customer seeing unexpected shipping info, contact support@resilia.shop.

If your order hasn’t shipped yet, email support@resilia.shop with your updated address and we’ll fix it.

For subscriptions, you can update at Resilia® Portal, or just let us know. Happy to help either way.

FAQs

Product & Safety

Take 2 softgels in the morning and 2 in the evening, preferably with meals. Taking them with food supports better absorption and reduces stomach discomfort. If you can only take one dose per day, go with 2 in the morning.

Those who are pregnant, nursing, under 18, or have existing medical conditions should consult a healthcare professional before use.

Take 2 softgels in the morning, preferably with a meal. Each bag contains 60 softgels, a 30-day supply.

We recommend taking them with food for optimal absorption, especially if you have a sensitive stomach.

We recommend consulting your doctor before using Resilia alongside any prescription medication.

Cool, dry place away from direct sunlight. No refrigeration needed. Keep the bag sealed when not in use.

Resilia is formulated for adults. Consult a pediatrician before giving any supplement to a child under 18.

Most customers notice improvements within 30–60 days. For best results, use consistently for at least 90 days to see impactful results.

FAQs

Quality & ingredients

Oil of Oregano (Origanum vulgare) — 6,000 mg standardized to 80% carvacrol and 5% thymol. Black Seed Oil (Nigella sativa) — 200 mg. Softgel shell: gelatin, glycerin, purified water. No fillers, binders, or artificial additives.

Yes, free from gluten, dairy, soy, sugar, GMOs, and artificial additives.

Resilia Oil of Oregano uses plant extracts from Origanum vulgare, manufactured in the USA with globally sourced ingredients under strict quality standards.

Yes. Manufactured in the USA with globally sourced ingredients. Each batch undergoes quality control checks for purity and consistency.

Dietary supplements are not required to be FDA approved. Our products are produced in GMP-certified facilities following strict manufacturing standards. These statements have not been evaluated by the FDA.

Each batch undergoes quality control checks for purity and consistency. For specific concerns, reach out to support@resilia.shop.

FAQs

Returns & pricing

30-Day Money-Back Guarantee. Contact support@resilia.shop within 30 days of purchase for a full refund, no questions asked. Refunds are processed within 5–10 business days.

Email support@resilia.shop with your order number. Most refund requests are resolved within 24 hours, and appear on your statement within 5–10 business days.

Social media ads may show promotional pricing that has since expired. The pricing on resilia.shop is always the most current. If you saw a specific offer, reach out and we’ll help.

Visa, Mastercard, Amex, Discover, and PayPal. All transactions are secure and encrypted.

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